How Online Food Delivery Apps Like Zomato And Swiggy Make Money?

 

When you plan to run an online food delivery business, you need to have extraordinary organizational skills as you have to manage a variety of things and pretty good knowledge about the area you are looking to operate. Consumer trends are different in different areas, so it would greatly help when you are aware of the taste of your area and serve customers accordingly. 

 

In 2020, it is not easy to start any business. However, food ordering app looks promising. People love convenience; it is convenient for people to have food delivered at their doorsteps rather than going out to dine. Have a dependable team and set on the journey.


 

In the last few years, the demand for online food delivery apps has increased.  Restaurants too, are fond of these services as they reach a broader audience with the help of food delivery apps. They are happy to be a part of such an arrangement. Food delivery apps are beneficial for both customers and restaurants.  

 

If you are thinking of starting an online food delivery business, the first step is investing in a food delivery app. We have seen a transformation in the working culture; that’s why food delivery apps have been a huge hit. Many people prefer to order food from restaurants; they like hot and fresh food when they go home since they don’t have time to cook, online food delivery apps are their saviors.

If you are wondering from where online food delivery apps make money, read on:

Representing Restaurants

Online food delivery apps represent restaurants on the app. They receive revenue by doing so. The restaurant that wants to be represented on the site has to pay the site a significant amount of money. Feedback and reviews also decide where the app lands on the page. The more a restaurant pays, the better position he gets in the application window. Many restaurants are willing to pay a huge amount of money to get on the landing page. This is due to the fact that customers tend to order more from the restaurants that are on the landing page. Hungry customers don’t waste time in research.

 


 

Delivery Fees

Some restaurants don’t have a dedicated team to deliver orders. They depend on the app to make the delivery. Apps make revenue by delivering orders. The amount depends upon the distance. Sometimes, app owners have a fixed delivery rate, and sometimes they charge based on what the shipment application makes. 

Placing Advertisements

There are huge monetary benefits of placing advertisements on the app. Anyone can share the platform to advertise for their products and services and have to pay a significant amount of money. There is no compulsion to match advertisements with the theme of food. The advertisement can be of anything, and the delivery app owner decides if he wants to run your advertisement on his platform or not. It’s a great way of generating an extra income. When you are a startup, you have to contact clients for advertisements, after the success of your app; the clients come to you to feature their advertisement on your platform. It all depends upon the success of your app.

Offline Advertisements

Online advertisements are not the only way to advertise different brands and businesses on your app. You can also indulge in an offline advertisement. You must have seen adverts on the food packages of the delivery company. The delivery company can also send pamphlets along with the meal. The app charges restaurants for these placements.

 

Transaction Commission

The food delivery apps charge for transaction commission, which is an agreed-upon commission from the sale of food. For instance, if the app owner and a restaurant agree on a commission of 8%, then the app gets this percentage every time someone orders food from the restaurant via the app.  

When a restaurant receives an order via the app, the delivery app asks for its commission, which is right as the restaurant gets order because of the delivery app. It is legally right to ask for a share in revenues. Every restaurant pays either a fixed amount of money or a share in the order. Many times, disputes arise due to problems between the delivery app and restaurants. It is always better to sign a contract beforehand to save the headache. 

 

Extra Charges during Peak Hours

Lunch and dinner are peak hours. To earn more money, the delivery app can charge more during peak hours. More customers order during peak hours, which makes it profitable to charge more during peak hours. During peak hours, delivery to certain places or delivery of certain food items can be limited the app can charge more to ensure delivery to those places. UberEats is one such example that utilizes this model.

Convenience Charge 

Apps not only charge restaurants, but they charge their customers too. Since customers don’t have to leave their house to order, they conveniently get everything at home, and since restaurants have their reputation to maintain, customers get fresh and quality food delivered to them, and for that, customers have to pay convenience charges to the delivery app. Since convenience charges are small, users don’t frown while paying those charges.

 


 

 Marketing Campaigns 

Delivery apps offer different marketing plans to restaurants. People in restaurants are very busy; they don’t have time for marketing. Delivery apps take this opportunity to present restaurants with various marketing plans. As marketing is indeed very important in today’s world, it’s a win-win situation for both parties. Delivery apps get revenue, and restaurants market themselves without any hassle. With the right marketing, restaurants get more customers and more orders. 

Final Words


Online food delivery apps are gaining popularity all over the world. They provide convenient and regular discounts to customers. There are many ways through which food delivery apps make money, and we have listed the ways in this article. If you are looking to establish a food delivery app business, on-demand App Development company is the first step towards that journey.

 

Regina Deemer

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